About Order and Opulence
Order and Opulence is locally owned and operated in the Florida Keys.
Elevate your lifestyle with our luxury cleaning services tailored specifically for mansions but servicing all-sized homes. At Order and Opulence, they understand that your home or place of business is not just a structure; it's a sanctuary or a place where ideas are born. That's why they employ highly trained local workers who are committed to excellence and attention to detail. Their ready-to-book cleaning opportunities are designed with your unique needs in mind, ensuring your opulent space is maintained to the highest standard of cleanliness and comfort. In an area bustling with vacation rentals, they pride themselves on providing a reliable and consistent service that anticipates your needs before you even realize them.
Transparency
Service agreements and corresponding pricing charts are provided to their clients to maintain transparency from walk-through to invoice.
Clients will understand:
- Price Discussed and Agreed on
- Any fees from the price chart waived or modified in writing
- List of duties included in the quoted price that housekeepers are to provide
Service agreements are presented after the walk-through and quote, revision is completed if needed, and a signature is collected in order to bind the expectations of both parties.
Maintenance Cleans
Customers who desire recurring cleans will be put on a schedule with one or more of the following frequencies:
• Weekly General Clean
• 2x A Month General Clean
• Every 3 Weeks Deep Clean
• Monthly Deep Clean
• Quarterly Deep Clean
• Yearly Deep Clean
Requirement for Maintenance Program
To join a maintenance program, your property must first have a deep clean. For larger properties, deep cleaning may take more than one day since we limit cleaning to 8 hours daily.
Lock-in Your Price
After the initial deep clean, you'll enter maintenance cleans with a contract to secure pricing. Clients can review and renegotiate the contract annually, ensuring ongoing transparency.
Order and Opulence is really transparent and organized by creating and providing personalized service agreements, stating the tasks expected, what customers should receive for the agreed-upon price, and they must sign the agreement before any work is started. They give clients ample time and opportunity to revise, add-on services, and remove tasks from their plans before signing the agreement. Anything discussed by the manager and client during the walk-through will be stated in the agreement.
